Terms and conditions of use

Placing an order

By placing an order at ooh-noo.com, you agree to have read and understood these terms and conditions.

Once you have placed an order and confirmed the payment of the goods, an email will be sent to you to inform you of the order having been received. At this moment you become bound by your order. After the goods are dispatched to the address you have provided during the ordering process, an email notification will be sent to you.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value.

Discount codes, discounts and offers

Discount codes are valid only within the stated time period. Only one discount may be used per purchase, multiple discounts may not be added together. Discount codes are also not valid for already discounted products and special offer items. The detailed terms of the use of each specific discount code are specified within the marketing material in which the discount code is communicated (e-mail, newsletter,…) to the customer.

Offers are subject to availability and while stocks last.

Discount codes and offers may be withdrawn at any time.

Conformity of goods

We try to keep all of the product descriptions accurate and up to date. However, we do not take responsibility for any incorrect or missing descriptions of products or product photos on the ooh-noo.com website.

Stock availability

Items low in stock and items out of stock will be clearly market on the website.

Returns policy

If you wish to return any of the items purchased, you can do so within 30 days of receipt. Please follow the return instructions on the webpage. We will only accept items which are returned complete, in perfect condition, unused, unwashed and in the original packaging. In this case you can expect a full refund for your purchase. However, we will not be able to refund the shipping costs neither for the original purchase, nor the return of the goods.

Prices

All of the prices on this website are stated in EURO and include VAT. For the orders dispatched outside the European Union, you can expect to be charged with the duty and/or other taxes, depending on the country of destination. These costs are to be paid by the recipient and are not included in the prices stated on this website.

Payment Methods

We accept Visa, Mastercard and American Express cards through the Paypal system. We also accept Paypal payments.

Customer Service

Should you have any questions, comments or complains related to your purchase, please contact our Customer Service at +386 590 17 846 or info@ooh-noo.com. Customer service is available Monday to Friday from 8am to 4pm (GMT+2). We will try to solve all of your requests at the earliest convenience.

Liability

We are only liable for damages when such damages result from our breach of contractual obligations towards you, or in the event our liability follows from applicable statutory law.  If any activities on ooh-noo.com have caused you damage, we shall only be liable for damage to the ooh noo products, reasonable and verifiable costs incurred by you to find out the cause and amount of damage.

Copyright and trademark

The material on this page may not be used for commercial purposes or any other purposes, not directly connected to placing an order at this website, without explicit prior permission from Wilsonic Design d.o.o.

Law and territory

These Terms and Conditions and your use of our website are governed by Slovenian law and you agree to submit to the non-exclusive jurisdiction of the Slovenian court.

Our details

Wilsonic Design d.o.o.

Ljubljanska cesta 12

SI-1236 Trzin

Slovenia

Company Registration Number 3600017000
VAT Registration Number SI62559907